C3 Deployment Map outlines the general phases your voice of the customer (VOC) transformation process could follow. Since every organization is unique, the journey is tailored to your special circumstances. Beginning the implementation process calls for careful selection of the right products, people, and improvement objectives. The intent is to stack the deck in your favor to ensure success. Once success has been demonstrated, an internal expertise base becomes established (Certified Masters of Excellence), and learning can be woven back into the replication process.
The C3 Deployment Map describes the 6 Phases to Deployment and the C3 Tools related to each phase.
Phase 1 Assess Needs, Readiness & Culture
Phase 2 Create Insights & Strategic Alignment
Phase 3 Organize the Project for Success
Phase 4 Deploy Project Teams
Phase 5 Celebrate Success on 8 Dimensions of Excellence
C3 EXCELLENCE (C3E) SOFTWARE LICENSE AGREEMENT
BY ORDERING OR DOWNLOADING C3 EXCELLENCE TOOLS, YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT PROCEED.
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IF CUSTOMER IS A SINGLE INDIVIDUAL, A Single User License Grant BY C3 Excellence, Inc. ("C3E") grants to Customer a SINGLE USER LICENSE to use the ordered C3 Tools. solely on a single central processing unit (computer) owned or leased by Customer.
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(i) installed in a single location on a hard disk or other storage device of up to the number of computers owned or leased by Customer for which Customer has paid a license fee ("Permitted Number of Computers"); or
(ii) provided the C3 Tools is configured for network use, installed on a single file server for use on a single local area network for either (but not both) of the following purposes:
(a) permanent installation onto a hard disk or other storage device of up to the Permitted Number of Computers; or
(b) use of the C3 Tools over such network, provided the number of computers connected to the server does not exceed the Permitted Number of Computers. Customer may make one (1) archival copy of the C3 Tools, provided Customer affixes to such copy all copyright, confidentiality, and proprietary notices that appear on the original.
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EXCEPT AS EXPRESSLY AUTHORIZED ABOVE, CUSTOMER SHALL NOT: COPY, IN WHOLE OR IN PART, SOFTWARE OR DOCUMENTATION; REVERSE COMPILE OR REVERSE ASSEMBLE ALL OR ANY PORTION OF THE SOFTWARE; OR RENT, LEASE, DISTRIBUTE, SELL, OR CREATE DERIVATIVE WORKS OF THE SOFTWARE.
Customer agrees that aspects of the licensed materials, including the specific design and structure of individual programs, constitute trade secrets and/or copyrighted material of C3E. Customer agrees not to disclose, provide, or otherwise make available such trade secrets or copyrighted
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specifications. Except for the foregoing, the C3 Tools are provided AS IS. This limited warranty extends only to Customer as the original licensee. Customer's exclusive remedy and the entire liability of C3E and its suppliers under this limited warranty will be, at C3E or its service center's option, repair, replacement, exchange or refund.